Privacy policy

Privacy Policy - Loomeera

Last updated: December 14, 2025

Loomeera operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Loomeera is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

Personal Information We Collect or Process

"Personal information" refers to information that identifies or can reasonably be linked to you. It does not include information that has been de-identified or collected anonymously. We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted by applicable law:

Contact details: name, address, billing/shipping address, phone number, email address.
Financial information: credit/debit card details, payment information, transaction details, and payment confirmation.
Account information: username, password, preferences, and settings.
Transaction information: items viewed, added to cart, wishlist, purchased, returned, exchanged, or canceled.
Communications with us: messages, support inquiries, or other information provided.
Device information: device type, browser, IP address, network connection, and other unique identifiers.
Usage information: interactions with the Services, navigation, and activity tracking.

Personal Information Sources

Directly from you when you create an account, make purchases, communicate with us, or provide information.
Automatically through the Services, including cookies and similar technologies.
From our service providers, partners, or other third parties acting on our behalf.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services: Process orders, manage your account, arrange shipping, enable returns/exchanges, customize your shopping experience, and recommend products.
Marketing and Advertising: Send marketing communications via email, SMS, postal mail, and online advertisements, including personalized recommendations based on your activity.
Security and Fraud Prevention: Authenticate accounts, detect and prevent fraudulent activity, and protect the Services and users.
Communicating with You: Provide customer support and respond to inquiries.
Legal Reasons: Comply with applicable law, respond to legal requests, enforce policies, and protect our rights.

How We Disclose Personal Information

We may share your information under the following circumstances:

With Shopify, vendors, and third-party service providers (e.g., IT, payment processing, analytics, shipping, fulfillment).
With marketing partners for advertising purposes, following their privacy policies.
When you consent to disclosure, such as for shipping or social media integrations.
With affiliates or within our corporate group.
In connection with mergers, acquisitions, legal obligations, or enforcement of terms.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services. Shopify may use your information to provide and improve the Services, including enhanced features that combine data from interactions with our store, other merchants, and Shopify. For more information about Shopify’s data practices and your rights, please visit Shopify Privacy Policy.

Third Party Websites and Links

Our Services may include links to third-party websites. We are not responsible for the privacy or security of these sites. Please review their privacy policies independently.

Children's Data

The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. Parents or guardians may contact us to request deletion of a child’s data.

Security and Retention

No security measures are perfect. While we implement safeguards, we cannot guarantee complete security of information. Personal information is retained only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Right to access / know
Right to delete
Right to correct
Right to portability
Manage communication preferences (opt out of promotional emails)

To exercise these rights, contact us via the details below. We may require identity verification and will respond according to applicable laws.

Complaints

If you have complaints about our processing of personal information, contact us. You may also lodge complaints with your local data protection authority, depending on your jurisdiction.

International Transfers

Your information may be transferred, stored, or processed outside your country. For transfers from the EEA or UK, we rely on recognized mechanisms like Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices, operations, or legal requirements. Updates will be posted with a revised "Last updated" date.

Contact

For questions or to exercise your privacy rights, contact us at:
Email: loomeeradesigns@gmail.com
Phone: +91 89763 49516